Troubleshooting Guide: Why Your Kenmore Refrigerator is Not Cooling But Freezer Works

Refrigerators Hub

Qna


Have you ever opened your Kenmore refrigerator only to find that it’s not as cold as it should be, while the freezer seems to be working just fine? It can be frustrating and inconvenient when your food isn’t staying fresh. But don’t worry, there are a few common reasons why this might be happening, and with a little troubleshooting, you may be able to get your fridge back to its cool self in no time. Let’s take a closer look at some possible causes and solutions for why your Kenmore refrigerator is not cooling but the freezer is working.



If you’ve noticed that your Kenmore refrigerator is not cooling properly, but the freezer is still working, it can be a frustrating situation. There are several possible reasons for this issue, and understanding them can help you troubleshoot and potentially fix the problem.

One common reason for a refrigerator not cooling but the freezer working is a malfunctioning evaporator fan. The evaporator fan circulates cold air throughout the refrigerator and freezer compartments. If the fan is not working correctly, it can lead to uneven cooling and a warm refrigerator section. You can check if the evaporator fan is running by listening for it when the refrigerator is on. If it’s not running, it may need to be replaced.

Another potential issue is a dirty or clogged condenser coil. The condenser coil releases heat from the refrigerator, and if it’s dirty, airflow can be restricted, causing the refrigerator to not cool efficiently. You can clean the condenser coil by unplugging the refrigerator and using a vacuum or brush to remove debris.

A faulty temperature control thermostat could also be the cause of the problem. The thermostat regulates the temperature inside the refrigerator and freezer, and if it’s not working correctly, it may not send the right signals to the cooling system. You can test the thermostat by turning it to the lowest setting and listening for a click. If there’s no click, the thermostat may need to be replaced.

Checking the door seals is also important. Worn or damaged seals can allow cold air to escape, preventing the refrigerator from cooling properly. You can test the seals by placing a dollar bill between the seal and the refrigerator and closing the door. If you can easily pull out the bill, the seals may need to be replaced.

Lastly, a refrigerant leak could be the reason for the cooling issue. If you suspect a leak, it’s best to contact a professional technician for diagnosis and repair.

In conclusion, dealing with a Kenmore refrigerator not cooling but the freezer working can be frustrating, but with some troubleshooting and potential repairs, you may be able to resolve the problem. By checking the evaporator fan, condenser coil, thermostat, door seals, and refrigerant levels, you can identify and potentially fix the issue causing your refrigerator to not cool properly. If you’re unsure or unable to diagnose the problem, it’s best to seek help from a professional technician.



1. Why is my Kenmore refrigerator not cooling but the freezer is still working?
– This issue could be caused by a malfunctioning evaporator fan motor, a faulty start relay, or a clogged condenser coil. It’s best to have a professional technician diagnose and repair the problem.

2. What should I do if my Kenmore refrigerator is not cooling properly?
– First, check to make sure the temperature settings are correct and that the vents inside the refrigerator are not blocked. If everything seems to be in order, try cleaning the condenser coils and checking for any obstructions. If the issue persists, it may be time to call a technician for further assistance.

3. Can a Kenmore refrigerator be repaired if it’s not cooling properly?
– Yes, most refrigerators can be repaired if they are not cooling properly. Common issues such as a faulty thermostat, evaporator fan motor, or compressor can often be fixed by a trained technician. It’s important to address the problem promptly to avoid food spoilage and further damage to the appliance.



Leave a Comment